Admin

Issues with running an account for your school.

FAQs

On the admin console login page right above the login button, there is a link that says. Once the email is sent, check your email (spam, inbox, and promotion folders) for further instructions.

To edit a user’s name or grade, go to the ‘Manage Users’ page and search by name or grade for the user you’re looking for. Then click the ‘update user’ button to the far right of their name. On that page, you can edit name and grade, as well as view other people in the umbrella and add a new person to the account.

To add or remove a person from a user’s account, go to the ‘Manage Users’ page and search by name or grade for the user you’re looking for. Then click the ‘update user’ button to the far right of their name. On that page, you can view other people in the umbrella and delete or add a new person to the account. Note: adding a person here is NOT creating a new account, just adding another person to an existing account.

Press the button that says "Permanently Delete User" on the very bottom of the user detail page. It may take 1-2 minutes.